Basic Terms and Conditions and Returns Policy
These terms and conditions apply to all contracts entered into between Fell Promotions Limited and its customers.
Fell Promotions agrees to carry out the requirements of the customer in accordance with the written instructions supplied by the customer to Fell Promotions and recorded In writing between the parties.
Unless otherwise agreed payment for the goods ordered by the customer shall be made when placing the order.
Title or ownership of the goods supplied by Fell Promotions to the customer shall not pass to the customer until such time as full payment has been made, full payment being the receipt of cleared funds in respect of the whole order relating to the goods supplied.
In the event of the customer wishing to change the design, artwork or another aspect of the order, such a request must be made by the customer to Fell Promotions in writing. Fell Promotions will make every effort to make the changes requested but must reserve the right to charge the customer any additional costs if any such changes arising out of this request. The customer will be advised of any extra costs before proceeding with the order. Fell Promotions reserve the right to amend the delivery time if such changes are requested by the customer.
Fell Promotions points out that whether it accepts a return of goods is entirely at its own discretion excepting where the return of goods is a result of the failure on the part of Fell Promotions to supply the relevant goods in accordance with the order. Goods cannot be returned if an individual design or embroidery work has been effected on such goods and/or the customer has used the goods and/or has added design or embroidery work themselves.
These terms and conditions are unless otherwise agreed deemed to apply to all orders and contract arrangement entered into between Fell Promotions and the customer including repeat or fresh orders from the customer.
For the avoidance of doubt if there should be any dispute under these terms and conditions or the contract between Fell Promotions and the customer then such dispute shall be dealt with under English law.
Fell Promotions reserves the right to cancel or refuse any order placed online or over the phone.
Fell Promotions point out that these terms and conditions do not in any way remove, restrict, hinder or take away from the customer any of their statutory rights.
Email discount codes do not apply to existing bundle deals
Please note colours shown on our website may not exactly match the colour of the garment. Please check the sizing guides for each individual garment.
Fell Promotions reserve the right to refuse orders at their sole discretion for (but not limited to):
Offensive words/slogans, offensive graphics./icons. Copyright material, images or phrases.
